Best eCommerce companies in UAE
As internet accessibility, mobile users, and adoption of digital trends are climbing greatly; there is an astonishing increase in the eCommerce space. According to Statista, e-retail sales surpassed 4.2 trillion U.S. dollars worldwide in 2020. In 2021, global online retail sales amounted to almost five trillion U.S. dollars, a figure expected to exceed seven trillion U.S. dollars by 2025. In addition to it, UAE is also continuing to maintain a healthy lead in the eCommerce landscape. On top of that, eCommerce sales in Dubai, UAE are expected to rise 23% to the US $27 billion (AED100 billion) in 2022, Dubai Customs has said.
So, according to the data, we can see that eCommerce in Dubai is booming, and in the coming era, it will spread its arms in each industry. All thanks to leading eCommerce companies in UAE. Without their continued innovation, clear visions to achieve something big, and stunning platforms that cater to the needs of stakeholders in the eCommerce supply chain, things would have been different!
This is why we took this time to glimpse into all the leading eCommerce companies in UAE that have made Dubai and the entire country a central e-commerce hub for the African, Gulf, Middle Eastern, and South American markets.
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Table of contents
List of Top 12 eCommerce Companies in UAE
1. Apple
This eCommerce giant needs no introduction! It has amazed millions of users with its excellent products. From Mac, iPhone, Airpods, home pods, accessories, gift cards, and plenty of products and services, Apple has taken a great place in the eCommerce landscape.
Though the company’s first product is the Apple I, with its excellent innovation and trust for the community, it is now coming up with first-in-class products that have made life much simpler than ever. By investing in new devices such as smartwatches, and mobile phones are reshaping the technological world and helping users enjoy the technology at its best.
Apple opened its two largest stores in Dubai in 2015 to serve the country with a stunning customer experience journey. Apple’s main objective was to make Dubai the world’s largest outlet and see Apple’s maximum success there. It has made Dubai’s outlet the world’s largest outlet with the great sale of its products, contributing a lot to the UAE economy.
Pros of Apple
- Unbeatable product software
- All products work seamlessly
- Regular processor updates take place to ensure smooth operation
Cons of Apple
- High product prices
- High repair cost
2. Amazon
Amazon also needs no introduction. We won’t say it is one of the best eCommerce companies in UAE; rather, we say it is the king of the eCommerce world. The surprising thing is the company had a revenue of US$338 million in 2020, followed by Namshi with US$144 million in revenue and noon with US$128 million in revenue. Altogether, these three leading eCommerce players account for around 10% of online revenue in the United Arab Emirates.
To be Earth’s most customer-centric company, the company is continually raising the bar of excellent customer experience by using the latest technologies and trends to help consumers find, discover, and buy anything. In addition, the company is best to empower small or large-scale businesses and content creators to maximize their success.
One pretty interesting thing about the company is its leadership principles aren’t only inspirational wall hanging. All Amazonians use them every day, whether they’re discussing ideas for new projects, deciding on the best eCommerce solutions for a customer’s problem, or recruiting candidates. It makes Amazon peculiar and the king of the eCommerce kings.
Pros of Amazon
- Better sale funnel
- No stock stress
- Amazon FBA inventory
- Stunning international expansion
- Low marketing cost
Cons of Amazon
- Selling fees
- Tough order management
- Complex data feed
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3. Noon
Noon is another giant in the eCommerce world. It has expanded its reach greatly in the UAE and has contributed a lot to the UAE economy as an amazing eCommerce leader. Whether you need trending clothing, or on-demand products such as electronic gadgets, home essentials, and so on, noon will get everything delivered to your doorstep as quickly as possible.
Noon believes its supply chain was better prepared for the annual Ramadan sales in the 2020’s pandemic and hence launched huge discounts across product lines so their valuable customers won’t have to face shopping challenges. Not only this, the company has also accelerated planned adjustments to logistics operations to cope with the increased demand due to the lockdown and has made ongoing fulfillment with more smooth and seamless processes. In addition, a few months back, a new service was rolling out to be added in Noon, named F&B delivery. In short, noon is growing its heights greatly and fulfilling its user’s demands excellently.
The company has also expanded a single warehouse delivery concept to a multi-model delivery system with multiple fulfillment channels. It vastly bumped up capacity ready-to-house millions of units across KSA, the UAE, and Egypt ready to meet the anticipated surge in shipment quantities.
Pros of Noon
- Affordable prices
- An exclusive range of products
- Constant discounts and deals
Cons of Noon
- The quality of products is average
- Customer service is not highly commendable
- Delivery takes longer than expected time
4. Sharaf DG
From the beginning of its journey in 2005, the company has come a long way and achieved many milestones to become one of the leading powerhouse retailers in the region. UAE’s first-ever Big-Box concept initiated its journey as a 15,000 sq ft electronics store in Dubai.
The brand’s emergence and hard work have paid off with 33 stores in the UAE, Bahrain, Egypt & Oman today and more in the offing. To put it plainly, it has become one of the best eCommerce leaders in the UAE.
The company sells more than 25,000 electronic products and accessories to choose from reputed international brands. Sharaf DG’s distinctive style of enhancing customer lifestyle has left an indelible mark on the consumer’s mind, making the company a household name to be reckoned with.
The dynamic team prides itself on its exemplary service and product knowledge at the store level, coupled with a comprehensive range of electronics available at the best value on display at one location.
The Sharaf DG has also won listed awards.
- MAF Awards 2011: Anchor Store of the Year
- MAF Awards 2011: Retailer of the year
- Superbrand 2017,2016, 2015, 2014, 2013, 2012, 2011
- Dubai Shopping Festival 2010: Innovation Award
- VAR Magazine 2009: Vendor’s Choice Preferred Retailer of the Year
- ACER Awards 2009: Power Retailer of the Year
5. Namshi
Namshi is another leading player in the eCommerce world. It contributed its largest share of eCommerce sales in the UAE. Millions of customers choose Namshi for its excellent yet accessible product selection, broad range of brands, and genuinely urban aesthetic.
Came into existence in 2011, the company has grown into a brand that wins digital innovation, has an independent spirit, and inspires its fashion-loving customers to experiment with their desired styles. If we dive deep into the offerings, the company offers more than 700 brands, including its own label and exclusives.
With hundreds of new products to check out every day, Namshi comes out with exclusive new arrivals specially curated to deliver you a regular dose of style.
Pros of Namashi
- Accept cash on delivery
- Amazing selection of exclusive wear
- Easy product return or exchange within 14 days
Cons of Namashi
- Higher price than store during the sale
- Cash payments are refunded at Namshi points
6. Microless
Meet another one of the best eCommerce companies in UAE. From its existence in the eCommerce world since 2011 to becoming the best destination for computer enthusiasts, it offers the finest custom-built computer gaming systems.
The company has now been recognized as the leading Computer retailer in Dubai and across UAE and the Middle East. The exclusive product range of Microleless consists of Desktop systems, gaming peripherals, laptops, POS, Office Supplies, and other Electronics.
Apart from Microless.com, the company is running two physical stores: one in Dubai, UAE, and the other in Sharjah, UAE. The amazing thing about Microlessis is that it is planning to have more physical stores across the GCC in the coming years. That’s great news for eCommerce users.
7. Danube Home
It is another excellent eCommerce company with an excellent eCommerce website in UAE. Danube Home is a leading home improvement and home furnishing retail brand with a strong, vibrant, ever-growing presence in the Middle East, Gulf Region, and the Indian Subcontinent.
Danube Home is known for its commitment to the highest standards of customer service, high product quality, strikingly beautiful designs, and creative retail services. Starting as a single showroom in Ras Al-Khaimah in 2008, Danube Home today offers more than 50,000 products across 16 product-specific categories.
The company has expanded its reach to 17 showrooms, making it a big player in the e-commerce sector in that region. If we dive deep into the product portfolio of Danube Home, it includes Luxury Sanitary-ware, Ceramic Wall & Floor Tiles, Parquet Flooring, Elegant Curtains, Wallpapers, Window Blinds, Chandeliers, Carpets, Home Decors, hardware Tools, Ceiling, Doors, Paints, Garden & Outdoor Furniture, Garden Accessories, Gazebos, Pergolas, Modular Kitchens and many more building materials and interior home products.
To the best, Danube Home is ranked among the top retailers in the Gulf Region, which has been growing at an average of 25% since 2011, which marked its strong presence in the gulf region.
8. Ounass
The last exclusive eCommerce company on this list is Ounass. The company is famous for presenting a carefully-curated edit of stunning capsule collections from local and international designers of the highest calibre.
Whether it’s about fashion, beauty, lifestyle, and homeware, Ounass has launched more than 300 luxury brands since its launch in 2016 as Al Tayer Group’s first, digital, luxury e-commerce website.
With an aim to take out local talent and local service alike, Ounass now operates within the Middle East. A wide range of opulent collections and coveted seasonal pieces is shown through a tailored website and app transformed to provide a personalized experience.
Based in Dubai, UAE the world’s new capital of fashion, Ounass offers a 2-hour delivery in Dubai and same-day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, and many other regions.
The great thing about Ounass is it has taken a step into sustainable luxury with its eco-friendly or premium packaging approach. The company also prides itself on being home to the industry’s top insiders.
9. Tryano
Well, just like the above players, Tryano also emerged as an amazing eCommerce giant. Tryano is basically a famous concept department store in the gulf region that offers exceptional experiences through international and regional luxury, fashion, and beauty brands.
Tryano’s has achieved remarkable status and recognition in the UAE through its award-winning design approach and principles that invites its guests to journey through a seasonal garden of imagination and its innovative and stunning product range. The services of Tryano include beauty, handbags, shoes, jewelry, children’s apparel, and women’s & men’s ready-to-wear categories.
Tryano is not limited to retail stores only, Anchoring Yas Mall in Abu Dhabi, and is available online as well. Apart from the listed services, it also took pride in offering an exclusive range of services such as concierge, complimentary valet parking, VIP lounge, and home delivery.
10. Hi Dubai
Hi Dubai is another famous e-Commerce company in Dubai. It is a consumer-tech initiative by Dubai Economy (DED) to revolutionize the interaction between businesses and customers.
It is to be identified that around 48% of businesses in Dubai lacked any digital identity. But with rapid technological change, businesses realize the need to build a smart network for people and businesses and develop an ecosystem to support local businesses.
The core objective of Hi Dubai is to support businesses in Dubai to adopt technology for effective customer engagement and to contribute toward sustainable economic growth across the city. Due to its dedication and entrepreneurial spirit, the company is about to succeed and has even won many successes.
For example, about 150,000 businesses on HiDubai are segregated into more than 200 Categories, including Manufacturing companies, Legal firms, Logistics companies, Event organizers, Retail outlets, Tourist attractions, and more. It’s a great win for Hi Dubai.
11. Dubai Shoppers
It is one of the favorite eCommerce websites of Dubai users. The company is known as Dubai’s largest virtual mall to buy the world’s leading brands. It isn’t easy to find time to go out and shop for something in the busy world. This is why Trade Connections LLC and its team decided to make virtual malls so that people can buy their favorite items and essentials just by sitting at home or while sipping a coffee from the office.
Thus, Dubaishoppers.com, a virtual mall dedicated to the busiest city in the world, “DUBAI,” was born. It, later on, received huge popularity and recognition and now has become one of its kind in the Middle East. This eCommerce platform has given Dubai’s dedicated sellers a lot to sell their products, but the great thing is customers can buy their favorite foods from it all over the world.
Dubai shoppers are also planning to launch a free magazine with lifestyle content showcasing selected vendors and their services along with special offers on www.dubaishoppers.com. It will help customers have an amazing shopping experience by knowing about the latest trends in shopping and bargains and upcoming events and activities.
12. OpenKart
Meet another one of the best eCommerce companies in UAE that is stepping into online shopping to revolutionize the way people perceive the online shopping experience. The company is excellent at helping people shop for their favorite products within their comfort zone by saving precious time and reducing the stress of market shopping.
Openkart is an online hypermarket with an exclusive range of shopping products. The company is helping UAE, Qatar, Kuwait, Oman & Bahrain people get what they need at their doorsteps with the best delivery and customer service facility.
Not just for timely delivery and satisfying customer experience, the company is scaling height; instead, it ensures quality in each of its products and strives to become the most user-oriented company. On top of all, the wide network supply chain helps Openkart to ensure guaranteed and quick delivery for the products within a short time.
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Final thoughts
There are many more eCommerce companies in Dubai, UAE, contributing to the UAE economy and helping people find what they need at their doorsteps in a few clicks. In this post, we have summarised some of the best eCommerce companies. Hope you have gone through the list properly. All of the companies are running stunning eCommerce websites, made by leading website development companies. If you want to know more about this domain, please feel free to contact APPWRK for complete guidance from our expert team.
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