What are the Major Reasons for App Failure & How to Avoid Them

Read Time: 12 min

Introduction

With the app market being highly saturated and full of competition, it’s easy for your app to get lost in the crowd and lead to an app failure. Considering the fact that the success rate of apps is just 0.5%, it’s more challenging than ever to ensure your app stands out and thrives.

With that said, even though a failing app can seem like a problem without a solution, that’s not the case. Plenty of factors can cause app failure, from a slow speed to poor design, but rest assured – your app isn’t past the point of no return. Whether with the help of your design and development team or the assistance of a mobile app development company that specializes in website failure, you can bring your app back to its former glory.

Let’s get into the nitty-gritty of the key reasons for app failure and explore the best methods to fix them to get your app back on its feet. 

Key Reasons Behind App Failure and How to Mitigate Them

In today’s competitive app market, launching an app is only half the battle, and the real challenge lies in making sure that your app succeeds and stands out among the sea of options available to users. If you have been facing difficulties in making your app successful and want to turn things around, the first step will be to find out why apps fail. Below is a graph that highlights some of the most common reasons behind an app failure:

Top Reasons why Apps Become a Failure

With so many reasons surrounding app failures, let’s look into the top 10 ones that lead to an app failure along with the actionable solutions to fix them:

Neglecting Market and Audience Research

One of, if not the most leading causes of why application fails is insufficient market and audience research. If you do not have a clear understanding of what your target audience’s needs, preferences, and pain points are, then it is not possible to develop an app that resonates with them, and you might end up developing an app that lacks the features or functionality that users are looking for. Additionally, not analyzing your competitors means you are missing the opportunity to capitalize on the gaps in their application.

How to Fix it? 

To avoid this, you need to prioritize in-depth research into your target market before developing your application by conducting surveys, interviews, and competitor analysis to gather insights. Understand the needs and pain points of your users and make sure that your apps offer a unique and satisfying solution to them. 

Improper Platform Selection

Let’s face it, choosing the wrong platform for your app can significantly hinder its success and lead to app failure. Whether you want to develop your app for Android, iOS, or both, you need to make your choice carefully based on which platform your target audience predominantly uses.

How to Manage this?

Research the preferred platform of your audience prior to starting with your app development process, and also consider cross-platform development options to reach a wider user base. You can also explore hybrid frameworks like React Native, Ionic, Flutter, or Xamarin for more flexibility.

Improper App Testing

Did you know that nine out of ten people who encounter a bug while using an app will likely abandon it? With technical glitches being a major concern for app abandonments and app failure, skipping or rushing through the testing phase is an extremely critical mistake that can cost you the success of your app.

How to Resolve this?

Ensure that you implement a comprehensive testing process once the development process is complete, and use beta testers from your target audience to identify real-world issues with different scenarios.

Also Read: What are Mobile App Testing Services?

Weak Monetization Strategy

You may have a high-quality mobile application with an intuitive user interface, but if it does not have a sustainable monetization strategy, then what good is it? According to Statista, 90% of app failure occur because of the lack of a monetization strategy. Whether it is through in-app purchases, subscriptions, or ads, a weak monetization model can lead to financial instability and failed mobile apps.

How to Handle this?

Research various monetization methods and choose one that aligns with your app’s goals and user expectations. Experiment with multiple options, such as freemium models, subscription services, or in-app ads, to find the most effective revenue stream. Continuously track performance and adjust your strategy as necessary.

Also Read: How Much Money Can an App Earn in 2024?

Did You Know?

A recent study revealed an alarming statistic that 99.5% of consumer apps and 87% of business apps fail.

Lack of Clear Communication

Without a doubt, poor communication within a development team can lead to missed deadlines, increased costs, low-quality development, and even app failure. Without effective collaboration, the technical aspects of the app may not align with the intended user experience and result in the occurrence of bugs, performance issues, and other errors.

How to Deal with this? 

Foster clear communication and collaboration between developers, designers, and your team from the start by setting up regular meetings. In addition to this, you can also utilize collaborative tools and feedback loops to streamline the entire process and ensure a cohesive final product.

Insufficient Funding and Budget Constraints 

While every business owner would like to create their application within the minimum budget, a lack of sufficient funding can have significant consequences. Insufficient financial resources may result in critical features being left out or compromised, which can impact the app’s overall functionality and user experience. In addition to this, inadequate funding can also lead to delays in the development process, as developers may be forced to work with limited resources. 

How to Overcome this?

Before beginning the development process, plan with your developer and establish a realistic budget that is required for development, marketing as well as post-launch maintenance. You can also explore funding options like venture capital, crowdfunding, or investors. 

Also Read: Mobile App Development Cost Saving Tips

Poor UI/ UX Design

Even if your app has the best features, it will become a complete failure if it fails to provide a good user experience (UX) and is difficult to navigate. In fact, according to Baymard Institute, 90% of users leave an app due to poor user experience. This makes a lack of intuitive design and user-centric flow a major cause of app failure

What to Do?

When developing your application, focus more on simplicity and clarity in your app’s design and prioritize user-centric UI and UX principles. For example, you can avoid clutter and unnecessary features, ensure that buttons, icons, and actions are consistent throughout the app, have proper navigation with clear pathways to key features, and optimize the layout and visuals for different screen sizes and devices.  

Also Read: Ultimate Guide to Mobile App Design: 20 Best UI Principles & Practices

Partner with us to Empower Your Business with Future-Proof and Sustainable Applications

Ineffective App Marketing

Many app owners make the mistake of thinking that marketing their app is optional, and they often neglect it. However, what they fail to realize is the fact that the lack of a strong marketing strategy is a leading cause of app failure as it leaves the app vulnerable to being overlooked in a saturated market with countless other apps competing for attention.

How to Address this?

Create a robust marketing strategy that includes pre-launch buzz, social media promotion, influencer partnerships, and post-launch engagement, where you clearly communicate to the audience your app’s unique value proposition.

Lack of Customer Support

A lack of proper customer engagement and assistance can be detrimental to the success of your app. According to a study, around 80% to 90% of mobile apps are abandoned after just a single use, and 30% of app abandonments occur due to poor customer support. This shows that failing to provide adequate customer support not only makes it difficult for users to continue using the application but also damages your app’s reputation with negative reviews and poor feedback.

How to Mend this?

Offer responsive and accessible customer support, whether it is through in-app chat, email, or a dedicated support site, and provide helpful resources like FAQs and troubleshooting guides. Along with this, train your support team to respond promptly and resolve issues efficiently to retain users and prevent app failure.

Imitating and Not Innovating

With the app marketplace being flooded with apps for every functionality, if your app does not offer something new or unique when compared to the existing apps, users can end up overlooking it and go for other apps that provide similar features.

How to Fix this Issue?

When developing your app, identify a unique selling point (USP) that can set your app apart from competitors and incorporate that into your app. Address the needs of users that are not resolved and focus on improving the existing solutions with a more personalized experience that appeals to your target audience in order to stray your app away from app failure.

Too Long; Didn't Read

  • Understand your audience’s needs and pain points through surveys, interviews, and competitor analysis to build an app that resonates with users.
  • Choose the right platform (Android, iOS, or both) based on where your target audience spends the most time. Consider cross-platform frameworks for broader reach.
  • Thoroughly test your app to avoid bugs that could lead to abandonment. Utilize beta testers to identify real-world issues before launch.
  • Prioritize a simple, intuitive design with user-centric features, easy navigation, and consistent functionality to improve the user experience.
  • Ensure effective collaboration and communication among your team to prevent development delays and poor-quality output.
  • Plan a realistic budget covering development, marketing, and post-launch maintenance to avoid compromising essential features.
  • Develop a strong marketing strategy, including pre-launch buzz, social media, influencer partnerships, and clear communication of your app’s value proposition.
  • Implement a sustainable monetization strategy, whether through in-app purchases, ads, or subscriptions, and track performance to adjust accordingly.
  • Provide responsive and accessible customer support to enhance user retention and prevent negative reviews.
  • Identify a unique selling point (USP) for your app to differentiate it from competitors and address unmet needs in the market.

Setting Benchmarks for App Development Success

Once you have successfully developed and launched an app, how do you determine if it is performing well or not? Understanding how well your app is performing is crucial for pinpointing areas for improvement and evaluating its overall success. In order to do so, you need to establish clear benchmarks to measure your app’s performance and track its progress over time. 

Without these benchmarks, setting realistic goals and identifying growth opportunities will become challenging, and you will lack the data needed to understand what strategies are working and what needs adjustment. Here are some common benchmarks you can use to assess your app’s success. 

General Marketing or App Launch Metrics

App launch metrics like the number of downloads, install-to-registration conversion rate, and the app’s ranking in app stores will help you assess the initial success of your app after launch and its reach within the app store. Tracking user reviews, ratings, and feedback also provides early insights into user perception and satisfaction and can determine whether your marketing efforts are driving users to your app.

User Acquisition Metrics

In order to measure how effectively your app attracts users and retains them, you can look into common benchmarks like an increase in Daily Active Users (DAUs), Monthly Active Users (MAUs), daily sessions of users, as well as a reduction in the retention rate and churn rate. These metrics are very important in measuring the overall success of your app and will help you gauge if you are going in the right direction and need any improvements within your application so that you can stay away from app failures

User Action Metrics

User action metrics focus on how users interact with your app once they have downloaded it, and they include the session length of your users, an increase in conversions and in-app engagement, and a reduction between session intervals. Monitoring these actions will give you valuable insights into whether the app is keeping users interested and involved over time.

Business Metrics

Comparing your application with business metrics is key for determining whether the app is fulfilling its core objectives. It includes metrics such as in-app purchases, subscription renewals, and average revenue per user (ARPU). By analyzing these benchmarks, you can understand the app’s financial health, its profitability, and its ability to meet or exceed business goals. 

Key Obstacles in Mobile App Development

We all know that developing a mobile application is no easy feat, and it is common for business owners and developers to face various challenges along the way. From handling unexpected delays and budgeting issues to dealing with limited in-house expertise, app development can quickly become overwhelming without proper planning and strategies. Understanding these common challenges and knowing how to address them will ensure a smooth development process and yield a high-quality app without leading to app failure. Here are some common challenges of app development and the proven ways to handle them: 

Project Delays & Budget Overruns

According to Zipdo, only 16.2% of app development projects are completed on time and within their estimated budget, making these the most common challenges in mobile app development. These issues often arise due to inadequate planning or unforeseen technical complexities and lead to delayed launch timelines, causing a strain on the resources and impacting the overall project viability, causing app failure to happen. 

How To Deal With It

To address project delays and budget overruns, you need to start with a detailed project plan that outlines clear milestones, timelines, and deliverables. It is also advisable to allocate resources effectively and ensure regular progress tracking using project management tools so that there is transparent communication among teams. Having contingency plans and a buffer budget for unforeseen challenges can also help mitigate risks, stay away from failed mobile apps, and keep the project on track.

A Lack of Expertise & Talent

Many business owners fail to thoroughly research before selecting an app development team and often opt for the cheapest option. This approach frequently results in hiring a team that lacks talent and expertise, which leads to an application failure with prolonged development timelines and missed opportunities to incorporate the latest technologies.

How To Deal With It

To overcome this challenge, consider outsourcing app development to experienced agencies or hiring skilled freelancers for specific tasks. You should also research well by interviewing them, looking into their past work, connecting with their previous clients, and choosing the right development company that caters to your specific needs.

Many Stakeholders With Differing Priorities

Involving multiple stakeholders in app development can complicate decision-making and lead to conflicting priorities as each stakeholder may have different goals, which can create confusion and delay progress. Misaligned expectations, differing priorities, and the lack of a clear decision-making framework can derail the entire development process, impact its timelines, and lead to a failed application.

How To Deal With It

Establish a centralized decision-making process by designating a project manager or product owner who acts as a mediator between stakeholders. Use collaborative tools to streamline communication and conduct regular meetings to align priorities and set realistic goals that balance the needs of all stakeholders.

Common Mistakes that can Derail your App Success

5 Key Mistakes to Avoid to Ensure App Success

Developing a Sustainable Mobile App

Unexpected challenges can arise at any stage of app development and often disrupt expected timelines and budgets. To ensure that your entire app development journey is seamless and you build a future-proof application without the risk of app failure, collaborating with a trusted mobile app development company is highly essential. 

These professionals bring the expertise and experience needed to transform your app idea into a fully functional and successful product on major platforms like Google Play and the App Store. They can also help to refine your vision, address technical complexities, and ensure your app is designed to meet user expectations. With their guidance, you not only enhance the quality of your app but also increase its chances of standing out in today’s highly competitive mobile market.

The Final Verdict

At the end of the day, the success of a mobile application depends on much more than just proper development and is influenced by several factors, including competition, marketing budgets, and sometimes even luck. From poor market research and ineffective execution to technical issues and improper budgeting, there are various obstacles that can derail your app if not tackled early. To avoid these pitfalls, you need to understand the common reasons for app failure mentioned above and implement the right solutions to mitigate risks and avoid costly mistakes.

Take Your Business to the Next-Level with a High-Performance and Reliable Mobile Application

Are you aiming to develop a sustainable app that drives your business forward? At APPWRK IT Solutions, a top-tier app development and AI-driven digital transformation company, we specialize in employing innovative strategies to create captivating apps that not only attract users but also stand the test of time. Our experienced team of developers, with expertise across various industries, is committed to optimizing your development process and ensuring you build durable, long-lasting apps. Contact us today to transform your digital presence and elevate your business to new heights!

Frequently Asked Questions (FAQs)

What is the impact of competition in the app market? 

Competition in the app market is fierce, with millions of apps vying for user attention and new apps being launched daily, making it challenging for any one app to stand out. Because of this level of competition, developers need to continuously innovate and refine their apps to offer unique features, a superior user experience, and strong value propositions. If an app fails to differentiate itself or meet user expectations, it can quickly get lost in the sea of alternatives, leading to low downloads and poor user retention. 

What is the role of continuous improvement after releasing an app? 

Continuous improvement is vital for the long-term success of any mobile app. After the launch of an app, it is essential to monitor user feedback, track app performance, and address issues that arise along with regularly updating the app with feature enhancements to keep the app relevant and responsive to user needs. This iterative process fosters can help retain customers in the face of new competition and ensure it adapts to the ever-changing market.

What makes a mobile app go viral?

For a mobile app to go viral, it typically needs to offer a unique or highly engaging experience that resonates with a broad audience. Features like social sharing capabilities, emotional appeal, and other innovative functionalities are often at the core of viral success in today’s world. Apps that make tasks easier, entertain, or solve common problems in creative ways have a higher chance of spreading rapidly through word-of-mouth and social media. 

Why do a lot of apps fail?

There are several reasons behind app failure, like poor planning, inadequate market research, and failure to address user needs effectively. Many apps are rushed to market without understanding the competition, user behavior, or the technical challenges that may arise during development. Additionally, poor user experiences, bugs, and inefficient marketing strategies contribute to app failure. Without continuous updates and optimization, apps may also lose relevance, leading to a high number of uninstalls.

What is the failure rate of apps?

The failure rate of apps is alarmingly high, with studies showing that around 99.5% of apps fail to achieve significant success or even get noticed. This failure rate is attributed to factors such as poor market fit, lack of user engagement, ineffective marketing, and technical issues. Many apps are also abandoned shortly after launch due to underperformance or inability to scale. 

What are the reasons teams miss product deadlines?

There are several reasons why development teams miss product deadlines. One common cause is unrealistic expectations or poor planning, where deadlines are set without taking into account the complexities of the project or unforeseen challenges. Another reason is inadequate resource allocation, such as insufficient staffing or lack of specialized skills, which can slow down progress. Finally, communication breakdowns between team members, stakeholders, or external partners can lead to misunderstandings and delays.

About author

Gourav Khanna

Gourav Khanna is co-founder and CEO of APPWRK IT SOLUTIONS PVT LIMITED, a web & mobile app development company. He is a technophile who is always eager to learn and share his views on new technologies and future advancements. Gourav’s knowledge and experience have made him one of the industry's most respected and referenced leaders in the IT industry. His passion for writing and a high spirit of learning new things is reflected in his write ups. He has inspired many organizations to leverage digital platforms with his top-notch writing strategy skills that cut through the noise, backed by sharp thinking. Gourav believes that - “Words are the way to know ecstasy, without them life is barren ''.

Redesign, Rebuild and Reclaim with APPWRK.

Whether you are planning a start-up or want to enhance your existing business, APPWRK is a one-stop solution to satisfy your goals and expectations. We have action-oriented experience in UI/UX, Mobile, and Web App development. Also, you can knock on our door for Quality Assurance and Digital Marketing services.

Book A Consultation Now! Book a Consultation Now!
Related Post
Our Premium Clientele

and many more...

APPWRK Clients' Success Stories
Call Us whatsapp skype